Support Engineering

Thu nhập

10 - 15M

Cấp bậc

Mid-Senior

Hình thức

Full Time


Địa điểm làm việc

Đà Nẵng

TECHVIFY Software is a global software development company in Hanoi, Vietnam with subsidiaries in Singapore & Japan. People at TECHVIFY always work hard to even play harder. Our spirit is to maintain and express the Youth, Creativeness and Professional in our way and, furthermore; we have created a space for you to showcase your competences.

We are looking for Support Engineering with knowledge of usability and understanding the specifics of Software Products, who contribute to development phase of software products life cycle.

Key Responsibilities

  • L1 support on the production environment.
  • Receive the first alert for the new incident/issue.
  • Responsible for coordination and facilitation as needed while the software engineer is responsible for triaging and
  • Support & follow issue’s resolving status.
  • Enhancement the existing monitor dashboard or set up a new monitor dashboard for monitoring the applications issues.
  • Involve in development process with SRE for Dashboard development if needed.

Qualification

  • Bachelor’s degree in Computer Science, Software Engineering or a related field.
  • Strong communication and interpersonal skills.
  • Fluent in English, both written and spoken.
  • Programming thinking, logical thinking, dynamic, eager to learn, high sense of responsibility, good teamwork.
  • Willing to work overnight if required.

Benefits

  • Join a global team and work directly with many talents around the world.
  • Working & growing with passionate, young, and talented team.
  • 13 months’ salary per year.
  • Healthcare: Annual health check-up, Premium Health Insurance TECHVIFY Care
  • Salary: 10.000.000 VND to 15.000.000 VND Gross
  • Sponsor and encourage staff to study courses by covering tuition fee, such as Udemy, Coursera

How to apply

Find this position Interesting and would like to be a member of our dynamic team? Send your updated CV to via the Information below

Email: careers@techvify.com.vn

About us: https://techvify-software.com/

Working time: 8.30 AM – 05.30 PM Monday – Friday.

Location: Ricco Building, 363 Nguyễn Hữu Thọ, Khuê Trung, Cẩm Lệ, Đà Nẵng.

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